FAQ

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Frequently Asked Questions – Dry Anka Dry Cleaning

At Dry Anka Dry Cleaning, we've compiled the most common questions from our customers. In line with our commitment to quality service and customer satisfaction, we aim to provide clear and informative answers to all your inquiries.

1. What is dry cleaning and why should it be preferred?

Dry cleaning is a professional cleaning method using special chemicals without water. It reduces the risk of fabric deformation and extends the life of your clothes. It’s especially recommended for delicate items like wool, silk, and suits.

2. What types of clothing does Dry Anka accept for dry cleaning?

We clean everyday garments such as shirts, trousers, jackets, dresses, coats, and overcoats, as well as special items like wedding dresses, evening gowns, curtains, duvets, and carpets.

3. How long does the dry cleaning process take?

Our standard dry cleaning time is 24 hours. However, we also offer same-day delivery for urgent needs. For more details, you can contact our customer service team.

4. Will my clothes be damaged during dry cleaning?

No. At Dry Anka, every garment is treated according to its label and fabric type. Thanks to our experienced staff and modern equipment, your clothes are cleaned safely.

5. How are your dry cleaning prices determined?

Our prices vary depending on the type of item, fabric, and required cleaning process. You can find detailed information on the price list section of our website.

6. Do you offer free pick-up and delivery service?

Yes, we provide free pick-up and delivery services in select areas. Once you book an appointment online, we collect your clothes from your address and deliver them back after cleaning.

7. Do you guarantee stain removal?

We apply special pre-treatment for each stain. However, we cannot guarantee 100% removal as it depends on the type, age, and fabric. Still, we offer professional solutions for the highest success rate.

8. What makes Dry Anka different?

Dry Anka stands out with eco-friendly cleaning products, customer-focused service, and years of experience. We also provide special care for delicate garments in a hygienic environment.

9. What are your service hours?

We operate Monday to Saturday from 08:00 to 20:00. We are closed on Sundays. Our online reservation system is active 24/7.

10. How can I contact you or make an appointment?

You can easily book an appointment through the contact section on our website or by calling our customer service. You can also reach us via our social media channels.

Create Your Order

You can easily create your order from our website, WhatsApp or mobile application.

Let's Pick Up From Your Address!

Within two hours of delivery time, our expert service teams pick up your items in a contactless manner.

Professional Cleaning!

We use only first-class environmentally friendly chemicals and the latest technologies, always guaranteeing the highest level of care and cleaning.

Deliver to Your Address!

We complete your dry cleaning service within 24 hours, clean your home textile products in 3 days, and deliver your carpets to your address within 7 days at the latest!